Customer Service Contact
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The Taoism for the Modern World
This site is intended to provide sufficient information on Taoism for a motivated person to educate him or herself from a point of knowing nothing about Taoism to using the methods of the 1,500 year old 4 Ascendant Sphere Tradition to achieve a balanced, happy life. Spiritually inclined individuals should also have enough information to acquire karma, and get themselves to significant self-awareness.
Most visitors use the site to retrieve a few bits of information about the marvels of Taoism– a perfectly acceptable and intended use of the website.
If you require explanation of an article or additional information, you are welcome to place a question into the comments section of an article where it will be addressed by Master Steenrod, one his highly experienced mentees, or a practitioner of the 4 Ascendant.
This site is supported by mentoring fees, and course package fees. Thousands of hours have gone into the production and testing of content for free. A team maintains and upgrades the site with new capabilities as mentoring fees allow.
Donations are not accepted as is standard practice for the older Taoist, non-hybrid traditions.
To minimize overhead, Water Mountain Inc’s business structure is used to support the site for now. It will be split from that structure in 2016.
Address: 2510 E 7th Avenue
Flagstaff, AZ 86004 USA
If you have a customer service issue please contact us by email: firstname.lastname@example.org
If you are a mentee, you may use that email address or the private one given to you at enrollment.
Master Steenrod’s Taoist studies are administered through Water Mountain Martial Society at the above address. If you require aid or additional information, please don’t hesitate to visit our 1,600 sq ft. facility. We also always welcome email, or calls. Calls may not be returned until the next business day.
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
30 DAY MONEY BACK SATISFACTION GUARANTEE
Purchases have a 30 day Money Back Satisfaction Guarantee. In the event a customer is dissatisfied with a purchase, we will accept the return of the purchased product for up to 30 days from the date of a purchase and refund the purchase price of the products. The product must be new, and in unused condition with original packaging.
A. The customer must email us at email@example.com for a return authorization number. Packages arriving without an RMA will be returned unopened.
B. Goods must be new and in unused condition. Goods that are not new and unused will be returned to customer. Customers will be required to pay for return shipping.
The Ship to and Billing Address on all International Orders must match or the order will be cancelled. Customer is responsible for all customs charges. Water Mountain reserves the right to cancel any international order, at any time.