Email: customerservice@the-taoism-for-modern-world.com
Online Course Guarantee
The online course is satisfaction guaranteed for 90 days from the date of purchase. In the unfortunate event the course is unsatisfactory, please email us and we will initiate a refund to you.
Physical Goods
Water Mountain Inc uses a 3rd party fulfillment service to provide the goods listed on this site. We don’t maintain a physical inventory of the items, and are not directly involved in any aspect of fulfillment.
Each item is custom printed at the time of the order. With shipping, this means that your order will usually arrive in 5-7 days. Sometimes it is faster and sometimes modestly slower. For products that are produced outside the USA, a note has been placed in the product description about any additional shipping time.
We do want you to have a great experience with our providers, and they have been selected for the reliable quality that they produce.
Damaged or Unsatisfactory Goods
If goods arrive in an unsatisfactory (poor printing, broken, etc.), please email us with a photo of the item. We will forward this to the service, and they will make and send a replacement once the damage is confirmed. There is no need to return the product in such a case.
30 DAY MONEY BACK SATISFACTION GUARANTEE for Physical Goods
Goods have a 30 day Money Back Satisfaction Guarantee. In the unfortunate event you are dissatisfied with a purchase, we will accept the return of the purchased product for up to 30 days from the date of a purchase and refund the purchase price of the products. The product must be new, and in unused condition.
A. Please email us with your name and order number.
B. We will email or mail (your preference) a return label to you.
C. We will initiate a refund on receipt via stripe.