Online Course 30-Day Money-Back Guarantee
We want you to be fully satisfied with your learning experience. If you’re not happy with your purchase for any reason, we offer a 100% money-back guarantee within 30 days of purchase.
Eligibility
Applies to digital course purchases only.
Refund requests must be made within 30 calendar days of your original purchase date.
How to Request a Refund
Please contact us at customerservice@the-taoism-for-modern-world.com with your order number and a brief reason for the return. Refunds will be processed next business day to your original payment method only. While we process next business day, your original payment method will not show the credit typically for 5-10 business days.
Please note, that refund contacts must be made from the original email used by the purchaser. We can’t accept refund requests via DM or phone.
📦 Physical Product Returns & Refunds
Damaged or Defective Goods
If your item arrives misprinted, damaged, or with quality issues, please email us within 30 days of receipt. Include:
A photo of the item
Your order number
We’ll file a claim with our fulfillment provider and have a replacement sent to you at no cost. You do not need to return the damaged item unless we ask you to. You may also opt for a full refund.
30-Day Money Back Satisfaction Guarantee
If you’re unhappy with a product for any reason, we offer a 30-day return policy from the date of purchase.
Eligibility:
Product must be new, unused, and unwashed
You must email us first to initiate the return process
Return Instructions:
Email customerservice@the-taoism-for-modern-world.com with your name and order number
We’ll send you a prepaid return label (via email or postal mail—your choice)
Once we receive the returned item, we’ll issue a full refund to your original payment method
💡 Water Mountain covers the cost of return shipping for all eligible product returns and exchanges.
Refunds are processed via Stripe, and may take 5–7 business days to appear on your account.
🧾 Additional Notes
All physical products are custom printed upon order and shipped by a third-party fulfillment partner.
Shipping times are typically 5–14 days, depending on the item and location. Longer times are noted on specific product pages.
If you’re unsure about anything before purchasing, feel free to reach out—we’re happy to help you make the right choice.